How DoGoodDoggy Boosted Productivity with Traqq
DoGoodDoggy, a pioneering online dog training company based in Sydney, Australia, has crafted a remarkable training program that enables dog owners of all ages and skill levels to train their pets in just 35 days. Founded in 2021 amidst the COVID-19 pandemic, DoGoodDoggy embraced a remote work model, yet initially struggled with managing a global team of remote employees.
Olivia Wilson, Project Manager at DoGoodDoggy, recounted the challenges: “We weren’t completely confident in the process. Although we’d already grown from the original small group of people at the start, we’d gone global with our hiring process. We knew our employees were talented and dedicated individuals, we just needed to know how to better support them.”
Through strategic research, Wilson discovered Traqq, an Australian-based time tracking software, and decided to integrate it with their operations. “Transitioning over to the Traqq platform was pretty seamless. The fact that they were also an Australian company really made a difference in the confidence of the team,” Wilson noted.
Traqq provided invaluable insights into employee productivity, revealing inefficiencies and idle times between tasks. To address these gaps, DoGoodDoggy implemented surveys to gather employee feedback on management support and work satisfaction, fostering a more collaborative environment.
The time tracking features of Traqq empowered employees to set personal productivity goals, while managers could generate reports to analyze time allocation versus profitability. This enabled the company to reallocate resources effectively, focusing on high-priority tasks, and hiring additional staff for less profitable activities.
As a result, DoGoodDoggy experienced a remarkable 20% increase in productivity. “Giving our employees agency and accountability was what Traqq really helped with,” said Wilson. “Now that our managers and their team members are all on the same page with their tasks, we’ve accelerated our timelines. We can’t wait to see what the future holds.”
Looking ahead, DoGoodDoggy is poised for further expansion, confident in their enhanced operational efficiency and poised to continue their mission to revolutionize dog training worldwide.
